TERMS AND CONDITIONS
We founded Gallery H with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Things you should know
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. Shipping charges for international purchases will apply.
We accept Visa and Mastercard we do not charge for any item until it is ready to ship. You may send your credit card information via phone, snail mail or over the Internet.
OUR RETURN POLICY
How It Works
In addition to your legal rights, we also allow you to return goods which have been purchased in store if you simply change your mind. Please return the unused goods to us with the original till receipt within 14 days and we will offer you an exchange or a credit note where applicable. Your rights to return goods purchased online are protected under the EU Distance Selling Directive which can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
OUR SHIPPING POLICY
What You Need to Know
We deliver your order as soon as possible. We will normally send your order to you in 7 business days.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a receipt. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free. International orders will be notified by email regarding shipping costs.
If your item is not in stock, we will order the item immediately for you. You will be notified by email if this occurs.
PRIVACY AT GALLERY H
Your Data is Secure
At Gallery H we are committed to safeguarding and preserving the privacy of our visitors.
Information We Collect
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information or make a purchase.
iii. Information that you provide when you communicate with us by any means.
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services.
ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
iii. To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.You have the right to be forgotten.
This website uses Google AdWords
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, Sending such information is entirely at your own risk.
Disclosing Your Information
Third Party Links
Access to Information
You have the right to request access to the information we have on you. You can do this by contacting us at firstname.lastname@example.org. We may ask you to verify your identity. Any requests will be processed as soon as possible. Provided there is no undue burden and the request does not compromise the privacy of others, this will be done for free.